And then there's the cable company. I have the most basic of basic services from the Big C, because I get most of my programming from the satellite provider. I don't need any more cable channels, but when the guy offered thirty new ones for practically nothing, I said, "Why not?"
Then he put his "validator" on the line. Or tried to - she took so long that he had to come back on and apologize for the wait. Then when she got to me she didn't know who I was and started talking about time limits, and scheduling an installation.
"Wait a minute!" sez I. Your salesman didn't tell me there was any time limit on the lower rate. And why do I need an installer to bother me if all I'm doing is adding new channels? And, and, and...
She backtracked a bit then. She got off the line for a minute and came back with a half-hearted apology, telling me there wouldn't be any installation charges. I asked about the time limit, and she said the special promotional rate would be for three months. I wanted to know what I'd be paying after the promotion expired, and she wouldn't tell me!
I could call and cancel before the three months were up, she said. I should try it for a while first and see if I liked it, then discuss the rates. I should just shut up and do what I'm told, because we're your Cable Company.
My voice got a little louder and a little sharper when I told her I just wanted to keep the service I had at the current rate. I had to repeat it several times, because she wouldn't stop trying to change my mind. I don't know, maybe the Big C will be calling me again, but I doubt it. And I'll definitely be ready for them next time, so my Raisin Bran Crunch won't get soggy while I'm on hold. Thanks, but no thanks.